1. Scope of this Policy

This Privacy Policy applies to personal data collected through jsdapps.net, customer accounts, inquiries, demonstrations, free trials, subscriptions, purchases, support requests, custom development projects, and related JSD Apps services.

It does not govern third-party websites, platforms, or services that have their own privacy policies.

2. Who We Are

The website and services are operated by JSD Power Tech Software Development, doing business as JSD Apps and/or JSD Power Tech.

3. Personal Data We Collect

Depending on how you interact with us, we may collect:

• Identity and contact information: name, company, job title, email address, telephone number, billing address, and business address.
• Account information: username, account identifiers, organization, assigned role, permissions, subscription plan, and account status.
• Transaction information: products or services purchased, amount, currency, billing status, transaction reference, invoice details, refunds, and payment-dispute information.
• Payment-related information: limited payment details and tokens provided by our payment processor. We generally do not directly store complete card numbers or card security codes.
• Customer and project information: requirements, workflows, documents, sample data, configuration details, support messages, and other information supplied for implementation or custom development.
• Technical information: IP address, browser type, device type, operating system, referring page, pages viewed, timestamps, session information, and security logs.
• Communications: inquiries, emails, contact-form submissions, support tickets, meeting notes, and feedback.
• Marketing preferences: subscription choices and preferences concerning promotional communications.
• Application data: information entered, uploaded, generated, or processed through an application when JSD Apps hosts or supports that application.

4. How We Collect Personal Data

• Directly from you when you create an account, complete a form, request a quotation, purchase a service, contact support, or communicate with us.
• From your employer, administrator, or organization when they authorize your access.
• Automatically through cookies, server logs, security tools, and similar technologies.
• From payment processors, hosting providers, Microsoft services, and other authorized service providers.
• From publicly available business sources when reasonably necessary for business-to-business communication.

5. Purposes of Processing

We may process personal data to:

• Create and administer accounts;
• Provide subscriptions, applications, demonstrations, trials, support, and custom services;
• Process orders, payments, renewals, refunds, invoices, and payment disputes;
• Verify identity, business information, and account authority;
• Configure, secure, maintain, improve, and troubleshoot our services;
• Communicate about accounts, transactions, projects, incidents, and service changes;
• Respond to inquiries and support requests;
• Prevent fraud, abuse, security threats, and unauthorized access;
• Perform analytics and improve website usability;
• Send marketing communications where permitted and subject to your choices;
• Comply with tax, accounting, legal, regulatory, and contractual obligations; and
• Establish, exercise, or defend legal claims.

6. Lawful Bases

We process personal data only when an appropriate lawful basis applies. Depending on the circumstances, this may include your consent, performance of a contract, compliance with a legal obligation, protection of vital interests, legitimate interests, or another basis permitted by applicable law.

Where processing relies on consent, you may withdraw consent at any time. Withdrawal does not affect processing lawfully completed before withdrawal.

7. Customer Data and Business Customers

Business customers may submit personal data concerning employees, contractors, customers, vendors, or other individuals through an application or project.

Where JSD Apps processes that data on behalf of a business customer, the business customer is generally responsible for determining the purposes and lawful basis of the processing, providing required notices, responding to data-subject requests, defining retention periods, and ensuring that instructions given to JSD Apps are lawful.

8. Payments and PayMongo

Payments may be processed by PayMongo or another payment provider. Payment providers collect and process information necessary to authorize, settle, refund, secure, and document transactions.

We may receive limited transaction details, such as the payer’s name, email address, payment method type, amount, currency, status, and transaction reference. Your use of a payment provider is also subject to that provider’s own privacy policy and terms.

9. Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, maintain sessions, remember preferences, prevent fraud, measure performance, and understand how visitors use the website.

Cookies may include strictly necessary, preference, analytics, and marketing cookies. You can manage cookies through your browser and any cookie-consent controls available on the website. Disabling necessary cookies may prevent parts of the website from functioning correctly.

10. WordPress and WooCommerce

Our website may use WordPress, WooCommerce, and related plugins. These systems may process account, order, checkout, subscription, cookie, security, and technical information needed to operate the website and online store.

11. Microsoft and Other Integrations

Some services may use Microsoft Power Apps, Power Automate, SharePoint, Dataverse, Power BI, Azure, Microsoft 365, or other third-party systems.

Information processed through those systems may also be subject to the customer’s Microsoft tenant settings, administrator controls, contracts, retention settings, and Microsoft’s applicable privacy terms.

12. How We Share Personal Data

We may share personal data only as reasonably necessary with payment processors, banks, hosting providers, cloud providers, email providers, analytics providers, security providers, Microsoft and other integration providers, professional advisers, authorities where legally required, subcontractors involved in service delivery, and a buyer or successor in a business transaction.

We do not sell personal data for money. We do not permit service providers to use personal data for their own unrelated purposes.

13. International Data Transfers

Some service providers or connected systems may process personal data outside the Philippines. Where personal data is transferred internationally, we use reasonable contractual, organizational, and technical measures intended to protect it in accordance with applicable law.

14. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including account administration, service delivery, support, security, tax, accounting, dispute resolution, and legal compliance.

When personal data is no longer required, we may delete, anonymize, or securely isolate it.

15. Data Security

We use reasonable administrative, organizational, and technical safeguards intended to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

No website, cloud platform, transmission method, or storage system is completely secure.

16. Data Breaches

Where a personal-data breach occurs, we will assess the incident and take reasonable steps to contain, investigate, and address it. We will provide notifications to affected parties and authorities where required by applicable law.

17. Your Privacy Rights

Subject to applicable law and relevant exceptions, you may have the right to be informed, access personal data, object to processing, correct inaccurate data, request erasure or blocking, request data portability, withdraw consent, seek compensation, and file a complaint with the National Privacy Commission or another competent authority.

To exercise a right, contact us at [PRIVACY EMAIL ADDRESS]. We may request information necessary to verify your identity and authority.

18. Marketing Communications

You may unsubscribe from promotional email messages using the unsubscribe link or by contacting us. We may continue sending necessary account, billing, security, transaction, support, and service communications.

19. Children’s Privacy

Our website and business services are not directed to children under eighteen years of age. We do not knowingly collect personal data directly from children for independent use.

20. Automated Processing and Artificial Intelligence

Some applications may use automated workflows, analytics, or artificial-intelligence features. Material decisions should be reviewed by an authorized person. Additional notices or consent may be required depending on the implementation and type of data involved.

21. Third-Party Links

The website may contain links to third-party websites. We are not responsible for the privacy, security, availability, or content of third-party websites.

22. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, providers, legal obligations, or processing practices. The updated version will be posted with a revised “Last updated” date.

23. Contact Us

You may also contact the National Privacy Commission of the Philippines concerning rights and complaints under applicable Philippine privacy law.